Such a terrible experience in this hotel.Cannot sleep for all night! It was very very very noisy outside.We heard the sound of motorbikes coming round over 100 times I promise .Get crazy!!!!Also the building is too old,the sound coming from the floor as well,scary at night…
We booked 2nights in this hotel but we only stayed 1 night then leave as soon as possible.Can’t stand it anymore!!
The receptionist who named Letizia has nice and polite service to us but another one named Ginevra(maybe) she gave me a roll of eyes after I said I don’t want to stay here for second day.I guess maybe she’s racist??Anyway Asian guests remain to be noted to choose this hotel.By the way,they won’t refund you any of your fees even you can’t sleep all night in their hotel.They don’t care about it ~
訪客用戶
家庭出遊
大床套房
入住於2024年08月
5.0
超讚
評價於:2024年08月12日
Отличный отель напротив дворец Медичи палаццо Питти- самый центр ,находиться в ztl зоне,но можно приехать на машине и они сами паркуют на паркинг за 30 евро в день ,старинное здание ,но есть лифт,взял двухкомнатный люкс с двумя туалетами,все реновированое в очень хорошем состоянии,потолки и стены расписаны фресками !
Had an enjoyable stay here! Nice located and easy to find. Really big bed with warm air conditions so had a sound sleep. The view in the room was brilliant and we took lots of photos. Breakfast was also substantial with tea and coffee, and lots of desserts which could be fully full.
A very bad experience .First of all the reception closed at 9pm and when we arrived in the evening we found out that it was not the room we had booked, we were told that we had been "upgraded", the so-called upgrade was just an extra bed, not even a table, what did we need so many beds for two people? We only wanted the room we had booked but the hotel gave it to another guest and cancelled the breakfast we had booked, the most annoying thing was that there was no communication with us throughout, I don't think the hotel respected us at all!
Such a terrible experience in this hotel.Cannot sleep for all night! It was very very very noisy outside.We heard the sound of motorbikes coming round over 100 times I promise .Get crazy!!!!Also the building is too old,the sound coming from the floor as well,scary at night…
We booked 2nights in this hotel but we only stayed 1 night then leave as soon as possible.Can’t stand it anymore!!
The receptionist who named Letizia has nice and polite service to us but another one named Ginevra(maybe) she gave me a roll of eyes after I said I don’t want to stay here for second day.I guess maybe she’s racist??Anyway Asian guests remain to be noted to choose this hotel.By the way,they won’t refund you any of your fees even you can’t sleep all night in their hotel.They don’t care about it ~
訪客用戶
家庭出遊 大床套房
入住於2024年08月
5.0
超讚
評價於:2024年08月12日
Отличный отель напротив дворец Медичи палаццо Питти- самый центр ,находиться в ztl зоне,но можно приехать на машине и они сами паркуют на паркинг за 30 евро в день ,старинное здание ,но есть лифт,взял двухкомнатный люкс с двумя туалетами,все реновированое в очень хорошем состоянии,потолки и стены расписаны фресками !
Had an enjoyable stay here! Nice located and easy to find. Really big bed with warm air conditions so had a sound sleep. The view in the room was brilliant and we took lots of photos. Breakfast was also substantial with tea and coffee, and lots of desserts which could be fully full.
A very bad experience .First of all the reception closed at 9pm and when we arrived in the evening we found out that it was not the room we had booked, we were told that we had been "upgraded", the so-called upgrade was just an extra bed, not even a table, what did we need so many beds for two people? We only wanted the room we had booked but the hotel gave it to another guest and cancelled the breakfast we had booked, the most annoying thing was that there was no communication with us throughout, I don't think the hotel respected us at all!
gsglwl
好友出遊
奢華公寓
入住於2025年08月
Blinbb1021
夫妻/情侶出遊
特大床套房
入住於2025年01月
訪客用戶
家庭出遊
大床套房
入住於2024年08月
boysroger
家庭出遊
奢華公寓
入住於2024年02月
訪客用戶
夫妻/情侶出遊
特大床套房
入住於2024年01月
訪客用戶
好友出遊
特大床套房
入住於2023年12月
M39880****
獨自出遊
皇家套房
入住於2024年07月
M482496****
家庭出遊
皇家套房
入住於2024年07月
末Zoe
好友出遊
特大床套房
入住於2023年01月
夢想是天天去迪士尼
好友出遊
特大床套房
入住於2023年04月
gsglwl
好友出遊 奢華公寓
入住於2025年08月
Blinbb1021
夫妻/情侶出遊 特大床套房
入住於2025年01月
訪客用戶
家庭出遊 大床套房
入住於2024年08月
boysroger
家庭出遊 奢華公寓
入住於2024年02月
訪客用戶
夫妻/情侶出遊 特大床套房
入住於2024年01月
訪客用戶
好友出遊 特大床套房
入住於2023年12月
M39880****
獨自出遊 皇家套房
入住於2024年07月
M482496****
家庭出遊 皇家套房
入住於2024年07月
末Zoe
好友出遊 特大床套房
入住於2023年01月
夢想是天天去迪士尼
好友出遊 特大床套房
入住於2023年04月